Privacy Policy

This privacy policy explains how Navicula collects, uses, stores, and protects your personal information when you visit our website, place an order, or interact with our services. By using our site, you agree to the practices described below.

We are committed to protecting your privacy and handling your data transparently. This policy describes what information we collect, why we collect it, how long we keep it, and your rights regarding your personal data.
We may collect the following types of information:
- Identity data: name, username, date of birth
- Contact data: email address, phone number, billing and delivery addresses
- Transaction data: order history, payment status, and delivery details
- Technical data: IP address, browser type, device information, and cookies
- Marketing preferences and communication history
We collect data when you register an account, complete checkout, subscribe to our newsletter, contact customer support, participate in promotions, or browse our website using cookies and similar technologies.
We use your information to process and deliver orders, manage payments, provide customer support, improve our website and services, send order updates, prevent fraud, comply with legal obligations, and—where you have opted in—send marketing communications.
Our website uses cookies to remember your preferences, keep you signed in, analyze traffic, and personalize content. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Order records are typically kept for the period required by applicable tax and consumer laws.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment providers.
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, withdraw consent, or request data portability. Contact us to exercise these rights.
If you have questions about this privacy policy or how we handle your data, please contact our support team through the contact details on our website.